MIE Software Support Note

Subject:

Determining your printer's non-printable area for name badge, ticket and label stationery

Applies To: All Products
Date: 4 April 2000

Before you purchase any name badge, ticket or label stationery, it is very important that you make sure that the name badge or ticket stationery you are going to use will work correctly with your printer. For the stationery to work correctly the margins on the pages of label/ticket stationery must be wider than the non-printable area of your printer.

If the non-printable area of your printer is wider than the margins of the stationery, you can cause the application to crash.

To determine your printer's non-printable area take the following steps:

  1. Within any MIE Software application, open any report in Print Preview

  2. From the File Menu select Print Setup. The following dialog box will be displayed.
    Page Setup Dialog Box

  3. Note down the current values, then change all the margins to zero as shown below and then click OK
    Page Setup Dialog Box

  4. From the File Menu select Print Setup again. The values now displayed are set by your printer driver and represent your printer's non-printable area. Whatever name badge, ticket or address label stationery you buy must have margins wider (larger values) than those displayed here. For example, for the printer represented below, stationery with top, bottom, left and right margins of at least 5mm would work well, but stationery with margins of less than 4.24mm could display the message 'Some data may not be displayed...' and could cause the software to crash. 
    Page Setup Dialog Box

  5. Finally, set the margins back to their original value.
    Page Setup Dialog Box

 


Back to Support Online.