Support Articles

The most recently published articles are at the top of the list. Click on an article topic for more information.

Date Published	Topic
22 August 2006	Error when E-Mailing PDF Correspondence
17 January 2007	Updated: Setting up MS Outlook for interface with the Summit Suite of Software
5 April 2005	SMS Text Messaging from Summit - Format for mobile/cell numbers
23 March 2005	Updated Installation Issue - Set up keeps prompting you to restart your computer
23 March 2005	Troubleshooting - Installing PDF-Email Overlay on machines with MS Access 2000
25 January 2005	Session screen - when opening, software shuts down
6 December 2004	Custom Update - Remove Australian Postcode Listings
22 November 2004	Getting Started - Setting up Summit to Generate E-Mail Correspondence as PDF
22 November 2004	Choosing a Format for E-Mail Correspondence
22 November 2004	Choosing an Output/Conversion Format for any Report/Letter
1 September 2004	Updated: MIE Software Products and Microsoft Office Versions
12 June 2004	Differences Between SafeGuarded Compacts and the Standard Compact/Repair Function
11 June 2004	Best Practices when using MIE Software products
10 June 2004	What To Do With a Corrupt Data File
2 June 2004	Updated: Miscellaneous fixes for Summit Event Manager - Pro v.9.24
17 May 2004	Security message when opening Summit Software when MS Access 2003 is installed
26 February 2004	Updated: Sending bulk e-mails without delay - MS Outlook 2000, 2002 (XP) and 2003
3 February 2004	Installing multiple copies of MS Access on your machine
12 January 2004	Bug Fix - Creation of Event Web File
21 October 2003	Performance Considerations - Summit Suite of Software
14 August 2003	Currency Symbol : Changing the Currency Symbol on all forms and reports
6 June 2003	MIE Software Products and Microsoft Windows Versions
2 April 2003	Printing and the Summit Suite of Software
4 March 2003	Installation Issue - File version conflict messages when installing.
4 March 2003	Updated: Resolving Problems with Windows Components - File Open/Save Dialog Box, Calendar, Slider Bars
24 February 2003	Troubleshooting - Importing demographics from a MS Excel spreadsheet
25 November 2002	Summit Contact Manager and the BLINK software
4 October 2002	WinZip - File Compression Instructions
21 February 2002	Known Windows XP and Office XP Issues
18 July 2001	Fix for cannot find function name message when starting application
29 June 2001	Using the Windows File Dialog Box
20 June 2001	Microsoft Access 2000 Runtime Installation Problems
22 May 2001	Correcting a Problem with Error 429 Opening Summit Programs (Applies to Summit Event Manager - Pro(9.x), Summit Event Manager - Light (10.x), Summit Contact Manager (4.x)
1 November 2000	Resolving "invalid page fault in module vba332.dll " message
25 October 2000	General Troubleshooting Guide
19 October 2000	Troubleshooting Fatal System Errors in Microsoft Access 95 and Microsoft Access 97 (link to Microsoft Website)
19 October 2000	Troubleshooting Office Kernel32.dll Errors Under Windows 98 (link to Microsoft Website)
7 September 2000	Possible causes of data file corruption
17 August 2000	Fix for "Automation Error" message when opening or creating files
28 July 2000	Troubleshooting Printing Problems in Windows 95 and Windows 98 (Link to Microsoft Website)
24 July 2000	Installing Summit Event Manager - Light
06 July 2000	Modifying the appearance of Tax Invoices and Adjustment Notes
24 June 2000	Outlook 2000 and e-mail with MIE Software products
24 June 1999	Setting up Internet E-Mail to work with MIE Software Products
10 June 2000	Fix for missing or non-functioning slider bars on the Name Badge and Ticket Design or Letterhead Designer forms
16 May 2000	Backing Up Your Data Files
1 May 2000	How to Install Access 97 and Access 2000 on the Same Computer Link to Microsoft Website)
04 April 2000	Determining your printer's non-printable area for name badge, ticket and label stationery
29 March 2000	Installing MIE Software Products in a networked environment
16 March 2000	Workaround for "Some data may not be displayed. There is not enough horizontal space on the page for the number of columns and spacing you specified." message when producing address labels (and/or name badges in Summit Pro 2000). Workaround for system crashing when previewing name badges.
29 February 2000	Outlook 2000 and e-mail with MIE software products
07 February 2000	Details of contents of CD marked "MIE Software Collection #4"
20 January 2000	Access 97 license information changes to "MIE Software" after installing MIE Software products
12 October 1999	Details of contents of CD marked "MIE Software Collection #3"
7 October 1999	Summary of known Summit Pro 2000 issues
13 September 1999	Workaround for "Run-time error '424': Object required." message - Browse button problem
6 September 1999	Workaround for Internet Assistant displaying as a blank form
20 August 1999	Vet Anti-Virus and Summit Pro 2000
5 August 1999	Pictures and lines lost on e-mailed correspondence
30 July 1999	How to modify forms and reports
29 July 1999	System "hangs" while installing Summit Pro 2000
14 May 1999	How to download user manuals
14 May 1999	How to resolve problems with sliders missing or not working in the Name Badge and Ticket Design or Letterhead Designer forms
14 May 1999	Installing Summit Pro 2000
12 May 1999	Fix for errors when opening or using the Name Badge and Ticket Design or Letterhead Designer forms
11 January 1999	Workaround for "Error cross matching profile details." error when exporting records from MIE People to Summit Professional
5 January 1999	How to correct a problem in MIE People where the Organiser form fails to open
4 January 1999	Workaround for "comcat.dll was unable to register itself" message when installing MIE People
17 December 1998	How to correct a problem in MIE People where an error is encountered trying to use the calendar on any form
17 December 1998	How to correct a problem in MIE People where the Organiser form fails to open
17 December 1998	Workaround for "msexch35.dll could not register itself " message when installing MIE People
9 September 1998	How to completely re-install Summit
26 June 1998	Format for a text file to be an import source for MIE Software products
26 June 1998	Format for a Microsoft Excel file to be an import source for MIE Software products
18 June 1998	How to get Summit working correctly if problems have occurred after installing Microsoft Office 97
3 June 1998	Setting up mail merge to work correctly. Corrects the "Unable to start application" message when starting a mail merge.