Cost Summary & FAQ's

Cost Summary

Setup Charges
There is a setup charge of $363.00 per event. This charge applies to setting up a new event registration page or reinstating a deleted event registration page.

Registration Page Hosting Charges
There is a hosting charge of $77.00 per month per event. Hosting is based on a whole calendar month and is charged on the first of each month.

Hosting example - page hosted from 13 March 2011 to 10 May 2011
13 March to 31 March No charge
1 April to 30 April $77.00
1 May to 10 May $77.00

Secure Payment Charges
(for Registration with Secure Credit Card payment only)
Payments Gateway Transaction Charge is $1.10 per transaction

Merchant Fee (Bank) is 3.4%.

Note: If you have your own on--line payment gateway, 3 Tier Solutions may be able to replace the link to the MIE Software gateway with a link to your payment gateway. Contact 3 Tier Solutions directly for more information on costs and applicability.

Payment of Charges

Registration without payment:
Setup fee is payable at time of order placement. Hosting charges are payable on the first of each month

Registration with secure payment by credit card:

  1. Setup fee is payable at time of order placement. Hosting charges are payable on the first of each month
  2. Merchant fees and payment gateway transaction charges are deducted before transfer of monies from the MIE Software Internet Merchant account to the client's bank account. All costs deducted are detailed in the accompanied tax invoice.

Notes

  1. All charges are GST inclusive
  2. MIE Software reserves the right to prevent a registration page being accessed if there are outstanding setup or hosting charges

Transfer of Funds
From MIE Software to Client Account (Registration with Secure Credit Card payment only)

All payments received by credit card through the secure Payments Gateway are deposited into a separate Internet Merchant bank account set up specifically to handle client e-commerce transactions.

What we will do
Each business day we will do the following for each event:

  1. Determine how much money has been paid in registrations to the event the previous day (or multiple days if weekends and/or public holidays are involved since last business day paid).
  2. Transfer that amount, less merchant fee, gateway transaction charges and bank transfer fees, to your nominated account by the end of the business day.
  3. E-mail you a tax invoice by the end of the business day for the day/s covered showing the number of transactions, total received in registrations, merchant fee deducted, gateway transaction charges deducted and the amount transferred.

You can verify the amount paid in registrations from both the MIE WebLink Administration Site and from within Summit by:

  1. Logging onto your Administration area of MIE WebLink and selecting the List By Date option
  2. From within Summit using the Payments in Reporter (after processing the registrations)

FAQ's

Summary of data captured

Detailed below is a summary of what data MIE WebLink can capture and then be processed via the Summit Event Manager software.

Personal Details
Name, address, phone, fax, mobile and email address contact information.
Special dietary requirements and special needs information
Member Number
Passport information

Accompanying Person Details
Only one accompanying person can be processed per registration.
Name, special diet requirements and passport information

User Defined Fields & Profiles
Up to 5 user defined fields and up to 20 profiles.

Advertising Sources
Unlimited number displayed, only one can be selected.

Registration Types
Unlimited number displayed, only one can be selected.

Add-Ons
Unlimited number displayed. A maximum of 10 add-ons can be processed per registration.

Hotel Bookings
Only one hotel booking (one check-in and check-out date) can be processed per person. Unlimited number of Hotels and associated room types can be displayed.

Travel Bookings
Only one forward leg and one return leg can be processed per registration. Unlimited number displayed.

Sessions
The number displayed depends on the number of sessions marked as 'Include in MIE WebLink file'.
E.g. If eight sessions are marked then eight pull-down lists will be available with each list showing the eight sessions available for selection.

What can be customised on a WebLink registration page?

Because WebLink pages are generated automatically by software, they have a standardised appearance and there are only a limited number of things that can done to modify ths appearance. These are:

Beyond that you can not modify the prompts or the order of fields and you can not remove fields or have extra fields.

When you first set up your WebLink registration page you can choose whether or not to have secure credit card processing and what combination of event, accommodation and travel you want the registration page to cover.

What credit cards will be accepted?

Mastercard and Visa. We can not process Diners Club or American Express.

The payment will appear on the delegates card statement as a transaction with MIE Software PTY LTD Port Melbourne

Why are there two charges for secure credit card payments?

This is because charges are levied by two different parties who are involved in each transaction. The bank charges a percentage of each transaction value as a merchant fee and the payments gateway charges a fixed rate per transaction, regardless of the transaction size.

Can clients host their own secure payment pages?

Yes, but there is considerable time, effort and money required to do this. Clients would need server based software written in ASP, Coldfusion or a similar language to:

What countries is MIE WebLink available in?

Registration Without Payment is available in any country.

Registration with Secure Credit Card payment is currently only available through MIE Software in Australia as we use an Australian based Australian currency gateway. For availability of Registration with Secure Credit Card payment in other countries, please contact your local MIE Software distributor

With registration with secure payment by credit card how and when is the money transferred from MIE WebLink to the event bank account?

All payments received by credit card through the secure payment gateway are deposited into a separate Internet Merchant bank account set up specifically to handle client e-commerce transactions.

What we will do
Each business day we will do the following for each event :

You can verify the amount paid in registrations from both the MIE WebLink Administration area and from within Summit by:

Are there any restrictions on data beyond those in Summit Event Manager?

Due to display problems with some browser/screen resolution combinations the following restrictions apply to events that are going to use MIE WebLink.

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