Cost Summary & FAQ's

Setup Charges
There is a setup charge of $330.00 per event.

Registration Page Hosting Charges
There is a hosting charge of $66.00 per month per event. Hosting is based on a whole calendar month and is charged on the first of each month.

Hosting example - page hosted from 13 March 2003 to 10 May 2003

13 March to 31 March	No charge
1 April to 30 April	$66.00
1 May to 10 May	$66.00

Secure Payment Charges
(for Registration with Secure Credit Card payment only)
Payments Gateway Transaction Charge is $1.10 per transaction

Merchant Fee (Bank) is 3.4%.

Payment of Charges

Registration without payment:
Setup fee is payable at time of order placement. Hosting charges are payable on the first of each month

Registration with secure payment by credit card:

1. Setup fee is payable at time of order placement. Hosting charges are payable on the first of each month
2. Merchant fees and payment gateway transaction charges are deducted before transfer of monies from the MIE Software Internet Merchant account to the client's bank account. All costs deducted are detailed in the accompanied tax invoice.

Notes

1. All charges are GST inclusive
2. MIE Software reserves the right to prevent a registration page being accessed if there are outstanding setup or hosting charges

Transfer of Funds
From MIE Software to Client Account (Registration with Secure Credit Card payment only)

All payments received by credit card through the secure Payments Gateway are deposited into a separate Internet Merchant bank account set up specifically to handle client e-commerce transactions.

What we will do
Each business day we will do the following for each event:

1. Determine how much money has been paid in registrations to the event the previous day (or multiple days if weekends and/or public holidays are involved since last business day paid).
2. Transfer that amount, less merchant fee, gateway transaction charges and bank transfer fees, to your nominated account by the end of the business day.
3. E-mail you a tax invoice by the end of the business day for the day/s covered showing the number of transactions, total received in registrations, merchant fee deducted, gateway transaction charges deducted and the amount transferred.

You can verify the amount paid in registrations from both the MIE WebLink Administration Site and from within Summit by:

1. Logging onto your Administration area of MIE WebLink and selecting the List By Date option
2. From within Summit using the Payments in Reporter (after processing the registrations)

Summary of data captured

Detailed below is a summary of what data MIE WebLink can capture and then be processed via the Summit Event Manager software.

Personal Details
Name, address, phone, fax, mobile and email address contact information.
Special dietary requirements and special needs information
Member Number
Passport information

Accompanying Person Details
Only one accompanying person can be processed per registration.
Name, special diet requirements and passport information

User Defined Fields & Profiles
Up to 5 user defined fields and up to 20 profiles.

Advertising Sources
Unlimited number displayed, only one can be selected.

Registration Types
Unlimited number displayed, only one can be selected.

Add-Ons
Unlimited number displayed. A maximum of 10 add-ons can be processed per registration.

Hotel Bookings
Only one hotel booking (one check-in and check-out date) can be processed per person. Unlimited number of Hotels and associated room types can be displayed.

Travel Bookings
Only one forward leg and one return leg can be processed per registration. Unlimited number displayed.

Sessions
The number displayed depends on the number of sessions marked as 'Include in MIE WebLink file'.
E.g. If eight sessions are marked then eight pull-down lists will be available with each list showing the eight sessions available for selection.

What can be customised on a WebLink registration page?

Because WebLink pages are generated automatically by software, they have a standardised appearance and there are only a limited number of things that can done to modify ths appearance. These are:

• Event Logo - you can choose and change your event logo and specify it's placement. It can be placed above, below, to the left or to the right of the event name
• Background Colour - You can choose from 5 different background colours
  
  White Grey Yellow Blue Pink
• You can define and modify the message displayed to the user when they commence a registration
• You can define and modify the message displayed to the user after they successfully complete a registration
• You can choose which registration types, profiles, add-ons, hotels, billing methods and travel choice options are displayed by clearing or checking the Include in MIE WebLink file check box on the appropriate reference file screen within your Summit event file.
• You can specify the words that are used to describe add-ons and sessions.
• You can choose to show or hide the following registration page components:
  • Accompanying person details
  • Profiles
  • Accommodation
  • Travel
  • Membership Number

Beyond that you can not modify the prompts or the order of fields and you can not remove fields or have extra fields.

When you first set up your WebLink registration page you can choose whether or not to have secure credit card processing and what combination of event, accommodation and travel you want the registration page to cover.